Privacy Policy

We take your privacy very seriously

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Last Updated: 19/06/2020

This policy is written in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 1998.

Our website address is www.gotiggo.com.

Privacy information is controlled by Aaron Hughes and Benjamin Angus. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser to help prevent spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

Cookies are data files that are placed on a users device or computer and often include an anonymous unique identifier. For more information about cookies, visit https://www.allaboutcookies.org.

We use cookies to enhance the users experience of the website and to provide us with useful information to help us understand our visitors and their interactions with the website.

There are three types of cookies that we use on our website:

(1) Strictly necessary cookies:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will be disabled. These cookies do not store any personally identifiable information.

(2) Functionality & Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Without these cookies, certain functionality may become unavailable.

(3) Advertising / Tracking Cookies 

These cookies are used to display relevant advertising to visitors, as well as to track the volume of visitors. They track details about visitors such as the number of unique visitors, number of times particular ads have been displayed, the number of clicks the ads have received, and are also used to measure the effectiveness of ad campaigns by building up user profiles. These are set by trusted third party networks, and are generally persistent in nature.

You can at any time change or withdraw your consent from the Cookie Declaration Pop up on our website or by contacting us directly. 

Contact forms and Email subscriptions

To assist with sending your requested information and signing up to Gotiggo email subscription lists we use Mailchimp to collect and store your email address.

If you subscribe for updates on our latest posts:

We add your name and email address to the Gotiggo's mailing list, which is managed via Mailchimp. Note that Mailchimp may transfer personal data outside the EU. Please contact Mailchimp with questions or concerns about this.

You will recieve an email when a new blog post is published on the website or is advertised on our social media accounts. Typically, you will not recieve an email more than once a week. 

You may opt out of the collection of your data by:

(1) Unsubscribing. A link to do this is available at the footer of each email sent from Gotiggo. When you unsubscribe from an email managed via Mailchimp, your details remain on the list of past recipients. This is a measure to prevent circumstances such as a member of staff accidently manually re-adding you. Mailchimp states "As a compliance measure, subscribers who unsubscribe themselves can't be deleted from your list."

(2) Providing you are still a subscriber at the point when you contact us, on request your details cant be permanently removed from the list - please get in touch if you would like this to happen.

(3) Contact Mailchimp using the instructions on their privacy policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. youtube, pinterest, wordpress.org, etc.).

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged into that website.

Analytics

We use Google analytics to record information about the pages a user has seen, for example the URL of the page, time of day, device used, etc. The information that we collect is anonymized and sent to Google Analytics for analysis. Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Users may disable cookies or delete any individual cookie. In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement. Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). 

How Google uses information from sites or apps that use their services. Link here.

Please see Google Analytics Terms of Service if you want further information. Link here.

Please see Google privacy policy if you want further information. Link here.

The data collected may be shared with: Service providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to, application development, site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements; Other users of the site to identify you to anyone to whom you send messages or make comments through the Services; Persons or entities with whom you consent to have your Personal Data shared; Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us; Merchants and payment processors; And third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence. We do this to: Comply with legal process; Respond to requests from public and government authorities, including public and government authorities outside your country of residence; Enforce our Terms of Service Agreement and other agreements; Protect our operations; Protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; And allow us to pursue available remedies or limit the damages that we may sustain.    We will never sell, rent, or lease your Personal Data to a third party.
If you leave a comment, the comment and its metadata is retained for one year. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Analytics data is retained indefinitely, or as long as it serves a reasonable purpose. Contact forms are held for one year.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service. Third parties have access to your data as noted within this agreement.

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

Users under the age of 13

Our Services are not directed to and we do not knowingly collect Personal Data from children under the age of 13. If we become aware that a child under the age of 13 has provided us with Personal Data, we will take steps to remove such data. If you become aware that your child has provided us with Personal Data without your consent, please contact us at Hello@gotiggo.com

By using the Services, you are representing to us that you are not under the age of 13.

Protection of personal data

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and risks involved in processing that information.

What data breach procedures we have in place

We follow the Information Commissioner's Office (ICO) reporting requirements. Please see the terms on their website. Link here.

Notice and choice

(1) The types of Personal Data we collect and why we collect it, are described in Section 2 of this Privacy Policy.

(2) See section 5 to remove your data from this site.

Changes to this privacy policy 

We may change this Privacy Policy at any time. The most recent version of the Privacy Policy is indicated by the “Last Updated” date at the top of the Privacy Policy. All changes are effective immediately upon posting. Please review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of this website signifies your continuing consent to be bound by this Privacy Policy.

Contact information

 hello@gotiggo.com